Sue Bernier

"Sue was an absolutely instrumental partner in my purchase of a family home late last year. She worked with me lockstep through the entirety of the process and attended to every detail and question with completeness and professionality. This purchase was more complicated than most as I was abroad for nearly the entirety of the process. She took every challenge and time crunch in stride; presenting options, advising me and talking through decisions with me patiently. She knows her industry inside and out and was communicative and responsive always. Quite simply, Sue is extremely good at a her job and a joy to work with."
Matt Tuzzolo (Leverett)

"Sue is such an incredible Realtor. She is constantly thinking about her clients, is proactive about sending listings you might like, and when you are interested in making an offer, she spends hours researching the neighborhood and comps so she can come back with a definitive idea of what she believes the house will sell for. Sue really listens to her clients. She goes above and beyond and every client becomes a friend. She also has her finger on the pulse of the valley. She knows all the major players in the area, knows how different sellers agents operate and this information is crucial in bolstering a clients ability to get an offer accepted in this market.
I had two other realtors before Sue and lost out on 5 other offers. If I hadn?t made Sue my realtor, I would still be looking for a house, instead of enjoying my slice of paradise. I owe that all to Sue."
Jess Brand (Whately)

"Sue is an incredible Realtor. Professional, responsive, and a true expert in the area from a lifetime in the pioneer valley. She works very hard and is thorough and thoughtful in her approach. As first time homebuyers she was tremendously helpful in helping us navigate the home buying experience. She got us get a great deal on the perfect home for us."
Madelyn McCadden (Amherst, MA)

"Sue was amazing from day 1. She was extremely professional and gave us great advice on how to navigate the market. She had our best interest at heart with assisting us through the listing process and the sale of our house. She was very knowledgeable about the different offer types and contingencies and made the process easy and very smooth. Her assistance was greatly appreciated and we would highly recommend her to anyone."
jlogan53353 (Ludlow, MA)

"Sue is exactly who you need in your corner in this market. She answered all my first-time homebuyer questions with immense patience and expertise, then held my hand through the process, anticipating questions I didn't even know I had. She knows this area better than anyone, and was impressively prescient about the exact sale price of every home I looked at. On top of that, she is incredibly responsive, easy to communicate with, and she cares deeply about her clients. I recommend her any time I hear someone might be looking to buy or sell a home."
Lizzie Lebling

"Sue was great to work with through every step of the process while searching for and buying our home. She knows the entire region well, was honest about pros and cons of all the different homes we saw, and helped us find a great match for our needs. Highly recommended!"
Eric Shimits (Hampden, MA)

"Sue was an extremely thorough and helpful realtor for my husband and myself. She marketed our house extremely well and the process went better than we could have even hoped for. We knew we could trust her expertise 100% and were really pleased with the offer we accepted. I would highly recommend Sue for your realtor. You will be in extremely capable hands."
Kaburand (Amherst, MA)

"We came to work with Sue quite by chance. I called her about an open house she was hosting and she was so personable and knowledgeable that I found myself calling her back later about other homes in the area. She helped us find our dream home in what was possibly the most difficult and competitive market in recent history. On top of that our situation was unique. We had just sold our house in Seattle and moved with a 1-year old baby, another on the way, and we were temporarily staying in Airbnbs all while the pandemic was still very much affecting our way of life. Sue went above and beyond to help us in every aspect of our search. She scheduled around our difficult childcare and petcare needs and offered ideas for our temporary housing situation as we waited for our house to close. She liaised with the lawyer, inspector, bank, and sellers with utmost professionalism when we struggled adapting to the difference between West Coast and East Coast homebuying etiquette. She even came back to do a second walkthrough just to make sure we were completely satisfied. We couldn't be more thrilled with Sue; she is professional, punctual, responsive, insightful, and she showed us great compassion throughout the entire process. Thank you so much Sue!"
Katie (Amherst, MA)

"Worked with Sue Bernier and she guided us all the way through what was a very unusual process. Everything went smooth and Sue knew many key people to help support the process, from financing to contractors. Highly recommended."
G. Tuzzolo

"Working with Sue Bernier on both the purchase and sale of a property in Leverett was a pleasure from start to finish. She is professional, attentive, reliable and thorough. Our real estate sales were not straightforward, but she was very helpful in working with the attorneys and buyers to help push everything through. I wouldn't hesitate to recommend her services if you are buying or selling in the Valley."
D. Bradbury

"Sue worked with us to purchase our home in an extremely competitive market. It was a pleasure to work with her. She was always professional, friendly, and very responsive to questions. It was a challenging time to buy a house, but Sue was so helpful in assisting us in navigating every aspect of the tough market. She quickly learned our personal needs and preferences, and always seemed to correctly anticipate whether or not a house would be a good fit for us, often before we even knew ourselves! We greatly appreciated all of her knowledge, support, and kindness during our home search. I enthusiastically recommend working with Sue!"
M. Cole

"Sue is amazing! She helped us sell our house and then buy a new home for our growing family. Even during the holiday season and while on vacation, Sue was extremely responsive, following up daily and to make sure we understood every step in the process. She knew the market where we sold our home very well and made that process very smooth. The market where we bought our home was not her typical territory, but Sue spent a lot of time doing research and finding out all the information we needed to make informed decisions. If she didn't know about something in the area, she actively sought out the info she needed to help us. The house we bought was an older home. There was a lot of back and forth with the negotiations about the work that needed to be done. She did a wonderful job helping us consider all the options and decide on the best course of action, so we were able to settle on an agreement that worked for everyone. Sue was also extremely helpful with all the paperwork and bank processes. Knowing the specific requirements for the state and following up with us, the lawyers, the seller agent and the bank regularly to ensure we never missed a deadline helped make buying our new home a reality. I honestly don't think we would have been able to purchase this wonderful new home without Sue's dedication, expertise, and support. Thank you, Sue!"
Sarah Maynard & James Battistoni

"Sue Bernier is an excellent agent. We couldn't do it without her. We just moved to this area and everything is new. We had a lot of concerns and were unfamiliar with the real estate market here. Buying a house meant a lot for my family. It means reunions and settling down. Sue is so thoughtful, professional, knowledgeable, and caring. We feel blessed and grateful that we chose her as our agent. It's not our first time working with an agent, but we are very impressed by her professionalism and the acquaintance of the area. She also helps a lot after the closing. Whenever you have questions about house maintenance, repair, need a name for something....she is there for us. If you need a real estate agent, Sue is your choice! Highly recommend!!!"
Jun Wang

"We bought a house with Sue Bernier in a highly competitive market. She was great about helping us figure out what we wanted vs what we need and encouraging us along in the process. She knows EVERYTHING about Amherst and literally seems to know every single neighborhood. She found us what I swear is the best neighborhood in town, which was our #1 priority, we also lucked out in an amazing location. She helped us every step along the way, even arranging with tradespeople to get work done before our move in (with made life SO MUCH easier). She really actually cares about people and will work to get the best for you. Even when we were thinking about just buying a land plot and building (which would have, of course, been a huge decrease in commission for her), she was ready to help us every step of the way, luckily we ended up not having to do that!"
Cory Rundle

"My husband and I relocated from Ohio to Massachusetts. Sue Bernier called us in Ohio to introduce herself, hear what we were interested in and set us up to see the MLS listings online. From the very first phone call I knew that we were in good hands. Sue is friendly, energetic, professional, confident and fun! As soon as we had some houses to see we flew out. She met us at our hotel and was just as wonderful in person. She took us to many properties (some more than once) and knew the area well. She even introduced us to our new favorite restaurant. We had a list of boxes that had to be checked and she led us down the path to finding the perfect new home. Sue was responsive to questions, guided us through the process and gave us contacts to people that we needed to complete the experience. There are not enough wonderful words to describe Sue! If I could give more than 5 stars I would. I highly recommend Sue!!!!!"
David & Kris Stanton

"I never expected we would end up in this marvelous house. The first time we saw it, we were looking at another house in the neighborhood and stopped in to see it merely out of curiosity--it was a little out of our reach, and our own house wasn't even near ready to go on the market. When the price dropped, we asked our agent, Sue Bernier, to make a contingency offer, which was, miraculously, accepted. The next few months were a whirlwind of carpenters, painters, and masons as we scrambled to get our house ready to sell. Sue was an absolute rock throughout this process, assuaging our anxieties, helping us find and negotiate with contractors, answering our questions at all hours of the day, keeping us informed of deadlines, and generally moving things forward. In the final run-up to going on the market, Sue seemed to spend more time at our house than I did, cleaning, staging, advising, even walking our dog when the first viewings took place and my wife and I were away at work. In the end, her optimism and expert judgment were vindicated--the house sold in two days, even before the first open house. I never expected the process would be fraught with so many obstacles, but I also never expected that we would have such a steady guiding hand from an experienced, knowledgeable, and infinitely patient realtor who seemed to put herself fully at our disposal. Her ability to improvise in unusual and unexpected circumstances, her diplomacy in collaborating with the other parties, her transparency and candor, and, above all, her unflagging positivity and assurance that everything would work out in the end, are testaments to her professionalism. What seemed like a pipe dream at first is now a reality, and Sue has become more like a friend and mentor than simply a realtor. Thank you, Sue!"
Eric Fortier

My wife and I know we made the right choice with having Sue Bernier as our realtor. Sue kept us well informed at all times during a long and trying time that numerous sellers estate issues that arose as we tried to close in the house that we wanted as expeditiously as possible. Sue not only kept us up to date on developments of the house we wanted but presented other possible options that matched our buying criteria. Sue ended up getting us the house we wanted and kept us interested with her positive" can do" attitude that made things happen. Sue is a great communicator who is able to reach out and get all parties in the sales process working together with the common goal of moving forward and closing the sale!
Kevin Cullen

"Sue Bernier helped me through the crazy process of selling one house while buying another. She was so informative every step of the way and readily available to answer any questions. When there was a real possibility that the deal on my dream house was going to fall apart, she stuck in there for m e and made it happen. She was also the agent that helped me sell my house in the middle of winter. She went above and beyond helping me to get all those last minute items on my punch list completed for the closing. I could not have done it without her. She really was an invaluable partner in both of my real estate transactions and I would absolutely recommend her to anyone!"
Chandra Fields

"Sue was all in! She helped with the house preparation and sale from start to finish and was invaluable. She was reassuring and eased the stress of the transition!"
Rebecca E. Fanton (,)