Susan Hanson - Hanson Team

"Dear Susan and Steve,
A simple thank you does not due justice to the incredible work you put in to get Mom's house sold. You went above and beyond the expected responsibilities of a realtor. I could not have completed this sale without you.

From the day you first met with Mom and became not only her realtor, but her friend, a true match was made. Mom trusted you with her beloved home, a trust she did not place in anyone else, even me! Although she was not ready to leave her home at that time, I knew when the time came you could be trusted with this project. From our first phone call you took charge and guided me through the sales process.

Your professionalism and experience led to the house selling in record time. Expert photography and advertising, a strong online presence and a solid line to a network of potential buyers allowed for the house to sell in days! Everything went smoothly until the pandemic hit. The house was sold and closing set, but the house still needed to be cleaned out. Residing out of town, travel was next to impossible. How was I going to clear out 55 years of our families life? Susan and Steve to the rescue! Through texts, emails, photos, and lots of phone calls we started to sort through. You must have made a hundred trips to various charities and Goodwill. Hours were spent staging and executing an estate sale. In the end, you got the house ready to close. Additionally, we closed early, but you expertly navigated the closing without missing a beat.

I truly cannot thank you enough for all the hours and labor that went into this sale. You make a super team! I can see why Mom put her home in your hands.

Best,
Robin Staack-McCaul"
Robin Staack Mc Caul (Norwalk)

Thank you for taking such good care of us throughout the whole selling and buying process. We not only sold a house and bought a house, but we made new friends in the process. We look forward to sharing more good times with you in our new home starting sometime soon.
Love,
Connie & Bob

An email from Diane Campbell reads, "Thank you to you two for everything, you're awesome. I think it was meant to be that we met Steve that day in October at Cannonbrook, it all took off from there! And, the best part of this deal is that we made two wonderful friends."
Love,
Doug and Diane

Dear Mr. Raveis,
My mother, Miriam Folb, just sold her house in Norwalk. After interviewing several people she chose Susan and Steve Hanson as her agents. She chose them for two basic reasons. They sent her an impressive brochure / market analysis and they seemed to be very nice.
Her instincts were right on target. The house was sold to the second person who saw it and the Hansons proved to be beyond nice. In fact, they are the reason I'm writing this letter. Steven climbed a ladder on a sweltering summer day and fixed and cleaned a leader and gutters. They also took care of a tree that needed to be cleared. The most unbelievable thing they did, however, was held a tag sale for my mother. This required moving furniture, setting things up, tagging items with prices, spending a lovely Saturday in someone else's garage, and refusing to accept a cent for their time!
If there was a realtor's hall of fame for exceptional competence, kindness and attentiveness the Hansons would have a special place in it. You are lucky to have them as employees and we are lucky to have met them. Susan and Steven Hanson are a credit to their profession.
Carol

Dear Susan & Steve,
Not only are you good R.E. Agents but you should give classes on how agents should treat their clients.
I wish I had another house that you could sell for me. It was such a pleasure working with you. This place is O.K. Most of the people are friendly. They try to provide some sort of activities. We went to my niece in Stamford for Thanksgiving. It was fun, all family 38 people!
Want to wish you all Kevin, Heather, Mom and Dad, a happy healthy and of course, prosperous New Year!
If you're ever down this way I would love to see you.
Miriam

Dear Susan and Steve,
I just want to go on record saying that I wish we had used you and Steve for all our real estate transactions.
Everything with you guys was effortless.
The other realtor who shall remain nameless, has given me nothing but grief, and makes me feel like I'm putting her out every time I ask for something small...
I just want to say thank you, to both of you for making your part of this transaction easy. You are the best and I would recommend you guys any time.
DW