About Stiles & Dunn Team

"Karen is the ultimate professional and a pleasure to do business with.
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Jamie C (Amherst)

"Karen and Luke were great to work with. Always professional, courteous, patient, understanding and focused on getting our property sold. I would suggest using this team and Jones Group for any property sale.
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Steve K (Hadley)

"This was our second time working with Karen and Luke at Jones Group Realtors, and we were very grateful for their expertise when we encountered a few unexpected challenges during our home buying process. Highly recommend!"
Jenny C (South Hadley)

"We are so happy that Karen and Luke were our agents! They are the quintessential professionals in their field. This is probably the worst timing in the market to sell a home, especially after being stolen our first offer by another unethical realtors team and wasted more than a month on the market, we were in a chaotic situation and were so lucky to work with the Stiles Dunn Team. Karen and Luke worked tirelessly to help us to show the property and open houses. They were constantly updating us on showing and providing us advices. They go above and beyond, doing things that other realtors would say is outside of their job. This is because Karen and Luke truly care about their clients. Beyond their immeasurable real estate knowledge, they are genuine, trustworthy and honest people. We highly recommend selling or buying your home with the Stiles Dunn Team!"
Wei K (Amherst)

"Karen Dunn was a professionally competent agent. She was also kind and generous. Best of all she sold our house quickly for a great price and she effectively managed all of the pre and post sale details. We have already recommended her to friends."
Linda H (Hadley)

"Karen Dunn is a fantastic realtor -- tireless, dedicated, and professional. She spared no effort in helping me find a place, and over the four-year search showed truly superhuman patience. When I finally found the right condo, she facilitated every aspect of the transaction not only efficiently but cheerfully, with many laughs along the way. I recommend her without hesitation to anyone in search of a new home!"
Kitty F (Amherst)

"Karen Dunn Stiles from the Amherst branch of Jones Realtors is unequivocally the best Realtor to trust in the sale of your property. She was instrumental in navigating an unfamiliar process for us that included geographical and time zone issues. Her professionalism, honesty, response time, availability, communication, follow through and follow up on aspects for us and her wealth of knowledge made a very difficult time less stressful. Karen is dedicated to making the process less stressful on you as she can and that support is felt and reflected at every step of the sale. I highly recommend Karen at Jones Group Realtors, Amherst MA."
Kim S (Sunderland)

"Karen and Luke are amazing. They listen carefully, are always professional and consistently exceed expectations. Thank you both."
Linda CJ (Amherst)

"Working with Karen and Luke on buying our new house was fantastic as always. They are highly responsive, provide excellent support and customer service, and are wonderful people! We will continue to be repeat customers in the future and recommend them highly."
Ethan & Este Buyer/Seller (Amherst)

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Karen and Luke were great, above and beyond their duties."
Maria & Eugene Home Buyers (Southampton)

"I purchased the house over 4 years ago thru Karen Dunn. She is one of the most genuine realtors I know. The purchase process was made easy and being new to the area , Karen shared so much information and resources , it made the transition easy. On top of that , she not only found me a wonderful house but gifted me with Gift certs to so many great Amherst establishments. Thank you Karen. Roll on 4.5 years and it came time to move on and I would have no one else but Karen and her son, Luke put the house on the market. Once again, the transactions was seamless, the house sold in a week.

Thank you Karen ,Luke"
Moss K (Amherst)

"Karen and Luke were consistent in their communication, setting expectations and walking us through this process every step of the way. We know that Karen and Luke's expertise resulted in us receiving multiple offers at or above asking price. We could not recommend them enough, first class all the way and a pleasure to work with!!"
Doc S (Hadley)

"Karen Stiles Dunn Listed a property for me that I proposed to build a spec home on. Karen is a true pleasure to work with. Karen was always available to take my calls, she was very responsive to requests for information from prospective buyers. I highly recommend"
Todd C Home Builder (Northampton)

"Karen Stiles Dunn for any real estate transaction whether buying or selling. Karen Dunn was fantastic. We have purchased houses before, but never land, and Karen was wonderful about providing advice and suggestions about steps to take and folks to contact to navigate that complicated process. Through it all, she was clear in her communication and kind in her interactions with us."
Ayres SH (Hadley)

"Karen Stiles Dunn is just the best! She was always encouraging and patient during a long search, and made sure I was aware of the breadth and reality of the current market . She kept me well-informed and always got back to me promptly. When I came to a final decision, she was supportive without applying pressure. I recommend her unconditionally"
Ana S (Amherst)

"Karen Dunn is excellent to work with. She is experienced, resourceful, communicative and very personable. I highly recommend."
Ben R (Amherst)

"Karen Stiles Dunn and Luke Dunn were a great team. Karen spent months helping us find the perfect home and Luke supported us through the offer and final details of getting all the way to closing. They made the entire experience a joy."
Don R (Amherst)

"Karen Dunn was absolutely amazing to work with. She listened to my wish list and helped me find the perfect home for me. Not only did she suggest some amazing places but when homes weren't what I was looking for, she immediately adjusted future suggestions. I'm not sure I would have found my home without her. Karen's guidance around submitting my offer was pivotal and I cannot thank her enough. My experience felt like a true partnership and I am so happy in my new home!"
Christine T (South hadley)

"Seven years ago Karen Dunn helped us buy a home that was perfect for us. She was a trooper as a buyer's agent, even going into the attic herself as part of the inspection! When we decided to sell seven years later and after many upgrades, abatements, and two major remodels,she found the perfect buyer, someone to whom we felt we could entrust our beloved home. The minute we met Karen seven years ago, we knew we found a reliable partner that would continue to help us in the future. The only regret, aside from having to sell our beloved home since we moved across the country, was moving so far away from someone we consider a friend."
Sean & Luis (Hadley)

"Karen Dunn did a wonderful job taking care of the details and keeping us informed every step of the way. We highly recommend!"
Wendy B (Amherst)

"Karen Dunn is a very hard working, detail oriented, professional broker. Over the last 2 years I have completed 2 purchases and 8 sales with Karen. Each property had its own individual challenges which Karen knew exactly how to approach. It was a pleasure working with Karen and I look forward to continuing our business relationship. I highly recommend Karen."
Joel G (Amherst)

"Karen Dunn was a joy to work with. She was most helpful in getting my home ready to sell and I especially like the way she handled the showing of the home by appointment only."
John R (Amherst)

"Karen Dunn is an amazing woman who knows hard work and has strong integrity to care for her clients. She became a friend to my family which includes myself, Alex and Stephanie. We often chuckle that that's Karen!!!! (a response I get from my family who knows Karen knows how to do anything as she puts her mind to challenges and never fears!!!) A very unusual realtor! Great partner Jerry and great son Luke fill the bill too! Yay for Jones Realtors! Top notch!"
Penelope C (South hadley)

"Karen Dunn was fantastic. Attention to every detail made the whole transaction a smooth and easy experience."
Christine W (Belchertown)

"The Stiles/Dunn team were fantastic to work with. Their commitment and dedication to making the buying/selling process smooth is unmatched! Karen and Luke consistently went above and beyond to help us through the process and make it as seamless as possible. They are very accessible, quick to respond , and are thoughtful and professional. We highly recommend working with Karen and Luke!"
Joe P (Amherst)

"Luke Dunn did a great job helping us sell our house. We had already moved, too and were no longer in the area. He couldn't have made it easier for us to get everything done. Thank you!"
A Berson (Northampton)

"Karen Stiles and Luke did a great job selling my home and helping me get the house ready for the closing. Thank you!!"
Joe T (Amherst)

"Karen Stiles was a wonderful agent for us. She understood our feelings about having to sell our parents' home after their deaths and helped us navigate the market smoothly and knowledgeably. She also has a great sense of humor and friendly approach. We really felt that she had our best interests at heart, and understood our concern about our long-term neighbors' worries (and grief) and honored our hopes for a buyer who would love the house too."
Laurel S (Amherst)

"Our agent, Ms. Karen Dunn, was a really amazing professional, always informed, accessible, knowledgeable and friendly. She seems to have a breadth of experience and personality to be a remarkable agent, and I've already referred two others to her for their house sales. I would highly recommend her with to anyone needing a realtor in the Pioneer Valley. She's outstanding!"
Geoffrey Z (Amherst)

"We loved working with Luke Dunn. He was as determined as we were to find our perfect house. He was always available when we needed him and quick to schedule a tour of any property we were interested in. We couldn't be happier in our new home."
Jennifer C (Shutesbury)

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Real estate team Karen and Luke are absolute professionals! Karen’s long experience in the area helped us find just the right location and home for us. She is also very patient, knowledgeable, and downright fun to look at houses with.
Luke's expertise with technologies like Matterport helped us during a remote home search. He is a pleasure to see homes with and very helpful throughout the process.
We truly cannot say enough good things about this real estate team. Thank you, Karen and Luke, for making home buying easier during the pandemic! You brightened our days and calmly guided us through a complex process with humor and grace"
Zach & Juniper (Leverett)

"The experience of selling a condo in Granby with Karen Dunn's help was quick, efficient, and painless! Done differently, of course, during the pandemic."
Ellen S (Granby)

"Wow!! That's all I can say about Karen Stiles Dunn! She found me the perfect home for my needs and went overboard to shepherd me through the process in lickety-split time – making this the easiest, most seamless real estate transaction of my life. She's knowledgeable, professional, ever accessible and a delightful person. I'm also very impressed with the Jones agency's system for signing documents and step-by-step timelines for setting up utilities, etc. I'm new to MA and Karen is still there for me to answer questions, provide recommendations for workmen, suppliers, etc. She is the REAL DEAL and you'd be lucky to work with her."
Sue C (Amherst)

"Karen Stiles Dunn was extremely helpful in assisting me with the sale of my sister's home. Having moved my sister to an assisted living center in another state, Karen was HIGHLY knowledgeable in the legal intricacies required in this transaction. Her savvy marketing skills not only got the house under contract 9 days after listing, she garnered SEVERAL thousand dollars over asking price! Karen is easy to work with, concise and practical in her guidance and recommendations."
Dee T (Florence)

"Our experience with Jones Realtors was outstanding. Karen Dunn was knowledgeable, personable and available. We couldn't have had a better experience."
John B (Whately)

"Our experience with Jones Realtors was outstanding. Karen Dunn was knowledgeable, personable and available. We couldn't have had a better experience."
John B (Whately)

"Karen Stiles Dunn and Luke Dunn were incredibly helpful and knowledgeable. They accommodated our crazy schedules and provided us with everything we needed. It was a joy to work with them!"
Bridget L (Whately)

"We bought a rental property which adds to the complexity of the transaction and the many people involved including several tenants living in the property. Karen Dunn was professional at all times working to move the transaction forward and getting it closed on time. Karen was even at the home the night before closing installing a smoke detector, ensuring tenants were safe and the transaction closed on time. That is a caring and committed professional. Thank you Karen."
Mike K (Amherst)

"Karen Stiles Dunn and Luke Dunn were awesome and worked with us every step of the process to ensure we got what we needed. I love these guys and will refer them to my friends who are looking to buy or rent."
Govind & Swetha (Amherst)

"Karen Dunn is the consummate professional. Thoughtful, knowledgeable, supportive, available, and generous with her time and attention; she frequently offered help before I knew I needed it. I feel that I not only had a good experience in selling our home, but I gained a friend."
Mary F (Amherst)

"I am very happy to have connected with Karen Stiles Dunn and Luke Dunn. Karen was very responsive to all my call and texts and ensured that the process moved right along. I would definitely work with them again, once I save up some money for another transaction. Now comes the sweat equity."
Moss K (Amherst)

"Karen was fantastic. From beginning to end, she made me feel as though I was her only customer."
Brian L (Amherst & Northampton)

"Karen and Luke Dunn went above and beyond our expectations. They are very enjoyable to work with. As a first time home buyer and long distance buyer, we had so many questions and concerns. They walked us through every little detail and educated us in so many fronts. Distance is not a problem for them. They do their absolute best to help and guide people with their needs. Absolutely, positively recommend Karen and Luke!!
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ChangHui P (Amherst)

Before we were actively looking for a home to buy, we had been to several open houses throughout the area. Two of the most informative open houses we went to were Karen's, so when we decided to actively start looking, we asked her if she would be willing to work with us. She was excited to help out first-time home buyers, and committed to helping us find the perfect house. We warned her we were ready to look for over a year if necessary, and that didn't bother her at all. She always did her best to schedule viewings at the most convenient times for us and was always happy to see us. Communication is key to a house search, and staying in touch with her was easy. When new listings came up that she didn't think we'd notice, she made a point to pass them along just in case it might help. She manages to find every possible home exciting and full of possibilities without trying to push buyers into something they don't want, and was even happy to show us homes she knew we wouldn't be interested in. When we made our offers, she kept us informed through each step of the process, so we were able to deal with rejected offers and one house which failed inspection. We were afraid that she might get sick of us after the third failed purchase, but the only thing she shared was the frustration that there were not any appropriate houses on the market. When we finally found the right house, she got the offer through easily and made a point to arrange for the inspection to be done by the same inspector we used previously, helping to give consistency to the process. It's almost bittersweet that we not longer see her every week and discuss houses and share stories!"
Nick & Heather (Belchertown)

"Luke Dunn did a great job. Purchase was easy."
Glen M (Amherst)

"Karen Dunn did an amazing job helping making the house ready for sale. Without her it would have taken much more time and more money to accomplish the task. She is an outstanding realtor."
Fawwaz (Amherst)

"Karen Dunn expertly led us through the home buying and now selling process. Karen made the process easy to navigate as she clearly and expertly led the way and kept the sale moving seamlessly. She was available at all times to answer questions and concerns and recommend home inspectors, lenders, etc. Karen is personable and professional, takes her time and pays attention to every last detail. When we closed on our new house Karen met us for the final walk through and presented us with a huge custom made basket filled with goodies to welcome us into our new home, even selecting stuffed animals for our kids. Karen made the whole process pleasurable. We are selling our home now and Karen has worked tirelessly showing our home and walking us through all of the steps to sell. I highly recommend Karen"
Melissa M (Northampton)

"Karen made our move a dream, she was highly attentive - the experienced agent anyone would want/need in their corner. Be it Buyer or Seller. Highly recommend."
Lisa J (Amherst)

"We highly recommend Karen Dunn. Karen was phenomenal helping our 82 year old mother sell her antique farmhouse. After 47 years of residence, this was no small task. There was an accumulation of yea rs of stuff (my parents raised 7 children and 2 grandchildren in this house) and the emotional sifting through years of memories. At the outset, Karen was sensitive to how difficult this process was going to be for Mom. During their first meeting, Karen spent 4 hours touring the house, listening to family stories, and gently offering advice. After the house was listed, she conducted 2 open houses and found a buyer within the first month. Over the 2 months that followed, she helped Mom navigate the many requirements to closing with care, compassion, and a whole lot of patience. To top it off, after the closing, Karen presented Mom with framed a picture of the farmhouse that she had personally painted. Wonderful to have a realtor who treats her clients like family!"
Carol B (Leverett)

"You could not ask for or find a better person to work with than Karen. Our daughter occupied the condo we sold, and we live 3000 miles away. Karen kept us informed at all steps, was available at all times, and solved problems big and little with no hassle on our part. She got the appropriate permits, found tradesmen when we needed them, and made everything incredibly smooth and easy for us. We give her our highest recommendation with enthusiasm!"
Seth (Amherst)

"Karen is without a doubt on of the most professional, knowledgeable, honest and reliable real estate agents I have ever worked with. She helped my brothers and me sell my fathers house very quickly. My entire family live a good distance away and she made this transaction seem so simple. Karen was super at keeping my whole family in the loop throughout the entire process. The signing of papers and closing was smooth and went like clock work. I couldn't recommend anyone more highly than Karen. She has definitely raised the bar for other agents."
Judy B (Hadley)

"Karen helped us buy our new home and sell our old one. We were resistant to working with a realtor but Karen's gentle persistence, guidance and proven expertise eventually won us over. And we soon learned that she was the right person for the job! She took the time to understand our needs and provided listings that fit our criteria as well information on the towns/areas. Karen also provided guidance on the preparation and sale of our old home and when it ultimately went on the market, it sold within 1 day! We were fortunate to have the opportunity to work with someone of Karen's caliber. Buying and selling a home can be extremely stressful and Karen worked diligently to keep us informed and ensure everything went smoothly."
Christine & John C (Sunderland)

"Karen is amazing. Anything you could possibly need - she is there to help! She helped me garden and mulch my front lawn. She helped me get myself moved out the night before close. She was constantly keeping in touch with interested parties to get my house sold quickly. Amazing and such a hard worker!"
Alice (Granby)

"I purchased 2 rental properties, at the same time. Karen showed me several properties that met my specifications. I chose 2 that I wanted to buy and then returned home to Tennessee. Karen managed the whole process for me as I live 1,000 miles away. She met with all inspectors of the properties and provided all paperwork required by the bank and my lawyers. But, that wasn't all. We had to get multiple extensions on both properties due to issues beyond our control and multiple price negotiations due to inspections and appraisals. Karen did an excellent job representing me and I strongly recommend her to other potential buyers."
Jim F (Ware)

"Karen was, by far, the best realtor that we have ever worked with. We were relocating from out of the area and Karen was a huge help taking care of details locally. She was timely with texts and emails for any documents that needed to be signed. She was a great at trouble-shooting any problems that came up. Always calm when anything stressful arose. We have no reservations recommending Karen for your real estate needs."
Tom & Jacquline (Northampton)

"Karen was extremely dedicated, helpful, and knowledgeable throughout our home search and recent purchase. She is hard working and passionate about what she does. I felt very comfortable with her and trusted her opinion and advice throughout the process. I would highly recommend working with Karen!"
Taylor Brielle F (Ware)

"Karen and Luke Dunn were great to work with. Always professional, courteous, patient, understanding and focused on getting our property sold. I would suggest using this team and Jones Group for any property sale."
Steve K (Hadley)